Frequently asked questions

The house was built in 1954 and we bought it in 2021. Since then, we have renewed it step by step: the Upper Apartment was created in 2021/22 with an interior renovation including the attic floor, the Lower Apartment in 2023/24 in the former carpentry workshop on the ground floor. In 2024/25 we renewed the façade, windows, insulation and heating – switching from oil to a heat pump.

Yes. Both apartments are in the same house. Together, they accommodate a group of up to 15 guests – each family still has its own kitchen and bathroom. To rent the whole house, send us a group enquiry via the «Availability & booking» page.

The Upper Apartment, with 3 bedrooms, a bath and several balconies, is designed for large families and groups. The Lower Apartment, all on one level, with panoramic views and a dedicated workspace, is well suited to couples, smaller families or a few days of remote working in the mountains.

Both kitchens are modern and fully equipped: hob, oven, dishwasher, fridge with freezer compartment, microwave, coffee machine, kettle and dining table. In the Upper Apartment, you’ll also find a fondue set and a crêpe maker, and in the Lower Apartment, a fondue pot and a tabletop grill.

Yes, both apartments have a washing machine and a drying rack. The Upper Apartment also has a tumble dryer.

Both apartments have Wi-Fi. The Lower Apartment also has a dedicated workspace.

There is a television in the Upper Apartment. The Lower Apartment does not have one.

Yes, children are welcome. Both apartments are equipped for children: toys, children’s books, board games, a highchair, a travel cot and children’s tableware are provided. Both apartments share the garden with its play area. The Upper Apartment also has a children’s playroom, baby gates and a child carrier for hiking.

The Upper Apartment offers around 140 m² of space for up to 9 guests: 3 bedrooms, 7 beds and 1.5 bathrooms. The Lower Apartment offers around 70 m² of space for up to 6 guests: 1 bedroom with a double bed, a single bed and a bunk bed, plus a sofa bed in the living room.

Yes. Bed linen, towels, soap, toilet paper, shampoo, shower gel and a hairdryer are provided in both apartments.

No, both apartments are smoke-free.

Pets are welcome in the Upper Apartment for an additional charge. Pets are not allowed in the Lower Apartment. Assistance animals are always allowed.

Check-in is from 16:00, and check-out is by 11:00. Access is via self check-in. This means you can also arrive later in the evening without any rush.

Two free parking spaces are available in the driveway for the Upper Apartment. For the Lower Apartment, you’ll find paid public parking within walking distance. The bus stop is right next to the house.

Take the train to Stalden-Saas, then the PostBus (route 12.518) to Törbel. In summer, the PostBus continues up to Moosalp. You can find current timetables at sbb.ch.

Please contact us directly. We’ll take care of it as quickly as possible so you can continue to enjoy your stay.

The Moosalp region ski area is around 9 minutes away by car or PostBus. The bus stop is right next to the house.

The PostBus runs from Törbel to Moosalp during the summer season, from 6 June to 18 October in 2026. In winter, it runs from Törbel to the Z'Niwu ski lift. You can find the current timetable at postauto.ch.

As hosts, we register our guests as required. The Moosalp region guest card is also issued through this process. You can find out about the benefits it offers in the current season from Moosalp Tourismus.

In summer, you can hike from Törbel up to Moosalp or along the panorama trail to Zeneggen and Bürchen. In winter, you can reach the Bürchen-Moosalp ski area from the Z'Niwu ski lift, and there are also winter walking trails and snowshoe routes. You'll find our tips on the «Törbel & Region» page.

On the “Availability & Booking” page, you choose your apartment and travel dates. There you can see available dates and the price for your stay, and book directly with us.

Prices depend on the season, day of the week and demand. You can always see the exact price for your stay in the booking window before you book.

Email us at info@terbiliahomes.ch. We’ll reply to you personally.

Yes. For stays of 30 days or longer, send us a long-term rental enquiry via the «Availability & Booking» page. We’ll check availability and get back to you personally with an offer.

When you book directly, you’re in direct contact with us as your hosts from the start. Booking and payment are handled securely through our booking system.